General
Sexual Health
- Does Climax Delay Spray have side effects?
- Can I use Climax Delay Spray before oral sex?
- Can I use Climax Delay Spray with a condom?
- How long does Climax Delay Spray last?
- Is Climax Delay Spray safe?
- How does Climax Delay Spray work?
Keeps Hair Restoration
- Where is Keeps Hair Restoration located?
- When is the right time for me to get a hair transplant?
- How much does Keeps Hair Restoration cost?
- Will a hair transplant work for me?
- When will I see results from my hair restoration procedure?
- Is the hair transplant permanent?
Your Account & Subscription
- My prescription is expiring. How do I get a new one?
- Where can I find my order history and refill date?
- Why is Keeps a subscription service?
- How do I add or remove a treatment from my subscription?
- How do I cancel my Keeps subscription?
- How can I update my account information?
Orders & Shipping
- Why doesn’t my medication match the one in the photo on your website?
- Why has my order been returned to sender?
- What do I do if my Keeps order is missing or damaged?
- Can I update the address on an order that has already shipped?
- How often will I receive Keeps hair loss treatment shipments?
- Can I order different quantities of the hair loss medications?
About Hair Loss
- Will male pattern hair loss make my beard fall out?
- Does PRP therapy stop hair loss?
- Does losing hair mean something is wrong with my thyroid?
- Does losing hair every day mean I'm going bald?
- Do I have hair loss?
- What causes hair loss?
Medical Care with Keeps
- Why do I have to submit a photo of my government-issued ID?
- Are Keeps doctors licensed?
- Is telemedicine legal?
- How much is a Keeps doctor visit?
- How long does it take for my doctor to complete my hair loss consultation?
- What type of hair loss is Keeps for?
General FAQ
- Are services available in languages other than English?
- Is minoxidil okay to use around pets?
- Why isn't my camera working on keeps.com?
- Am I eligible to use Keeps?
- Can I use my own pharmacy?
- Can I use my flexible spending or health savings accounts (FSA/HSA) for Keeps?
Contact Us
About Keeps
Our Treatments
- What is the difference between different types of minoxidil?
- Are generic drugs the same as branded drugs?
- Can I use thickening shampoo and conditioner if I color my hair?
- How often should I use thickening shampoo and conditioner?
- Can I use the thickening shampoo with ketoconazole?
- Will thickening shampoo and conditioner help stop hair loss or promote hair regrowth?