Orders & Shipping
- Why doesn’t my medication match the one in the photo on your website?
- Why has my order been returned to sender?
- What do I do if my Keeps order is missing or damaged?
- Can I update the address on an order that has already shipped?
- How often will I receive Keeps hair loss treatment shipments?
- Can I order different quantities of the hair loss medications?
- Where will my prescription be filled if I order from Keeps?
- I have my own prescription. Can I still order from Keeps?
- When will I receive my first order of treatment?
- How much does shipping cost?
- How does Keeps ship treatment?
- What is the Keeps Refund & Return Policy?
- Where is my order?
- How long does it take for Keeps orders to arrive?
- My shipment never arrived. What do I do?
- Do you ship outside the United States?