From start to finish, you should have your first order of treatment on your doorstep in under two weeks.
Once you place your order and fill out a quick consultation form, your Keeps medical provider will review your answers and be in touch with you within 24-48 hours. You'll then have an opportunity to ask any follow-up questions and make any changes you need to your order. It’ll arrive 5-7 business days later.
If you’ve already placed your order and are wondering when it’ll arrive, check your confirmation email for order details. You can also reach out to our Care team by calling or texting 833-745-3377, chat by clicking on "Support" in the bottom right corner of the Keeps.com website, or email at help@keeps.com.
Our customer support hours are:
Text and Email: Monday - Sunday, 10am-6pm EST
Chat: Monday - Friday, 10am-6pm EST
Phone Support: Monday - Friday, 8am-8pm EST
Comments
1 comment
I’m being told that the Dr had one more question before it sends my order but can’t get that pm e to answer him . Order number 195894. I believe you have already billed my mothers account.
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